NeoNail UK – Website Terms of Use (2025)
Effective from 15 October 2025

These Terms of Use govern your access to and use of our website at www.neonailuk.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who We Are
The Site is operated by Gel Nation Ltd trading as NeoNail UK (“NeoNail UK”, “we”, “us”, or “our”). Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX Customer Service Email: customer.service@neonailuk.com Company Number: 12283083

2. Accessing Our Site
2.1 Access to our Site is provided free of charge.
2.2 We do not guarantee that the Site, or any content on it, will always be available or uninterrupted.
2.3 We may suspend, withdraw, or restrict the availability of all or any part of the Site for business or operational reasons.
2.4 You are responsible for ensuring that all persons accessing the Site through your internet connection are aware of these Terms and comply with them.

3. Use of Site Content
3.1 All content on this Site, including text, graphics, images, logos, product names, and other materials, is owned by or licensed to NeoNail UK and is protected by copyright, trademark, and other intellectual property laws.
3.2 You may view, download, and print content from the Site for your personal, non-commercial use only.
3.3 You must not:
- Modify, reproduce, distribute, or commercially exploit any content;
- Use any data mining, scraping, or similar data-gathering methods;
- Remove any copyright, trademark, or other proprietary notices.

4. User Accounts
4.1 To make a purchase, you may create an account or check out as a guest.
4.2 You must ensure that your account information is accurate and kept up to date.
4.3 You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
4.4 We reserve the right to suspend or terminate accounts that breach these Terms or are used fraudulently.

5. Linking to Our Site
5.1 You may link to our homepage provided you do so in a way that is fair, legal, and does not damage or take advantage of our reputation.
5.2 You must not frame our Site on another website, nor may you create a link to any part of the Site other than the homepage without our prior written consent.

6. Links to Other Websites
Where our Site contains links to other websites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Product Information and Availability
7.1 Product images and descriptions on our Site are for illustrative purposes. For full details of purchase terms, please see our Terms and Conditions of Sale.
7.2 We make reasonable efforts to ensure that information on the Site is accurate, but we do not guarantee that descriptions, colours, or pricing are error-free.

8. Limitation of Liability
8.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
8.2 To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may apply to the Site or any content on it.
8.3 We will not be liable for any loss or damage arising from your use of, or inability to use, the Site, including indirect or consequential losses.

9. Viruses and Misuse
9.1 We do not guarantee that the Site will be secure or free from bugs or viruses.
9.2 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs, or other harmful material.
9.3 You must not attempt to gain unauthorised access to the Site, the server on which it is stored, or any server, computer, or database connected to it.

10. Privacy and Cookies
Use of your personal information is governed by our Privacy Policy and Cookie Policy. By using the Site, you consent to our processing of personal data as described in those policies.

11. Changes to These Terms
We may revise these Terms from time to time by updating this page. The revised Terms will apply from the date they are posted. Please check this page regularly to ensure you are aware of any updates.

12. Governing Law and Jurisdiction
These Terms and any dispute arising in connection with them are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.


13. Contact Us If you have any questions about these Terms, please contact us at:
Email: customer.service@neonailuk.com
Address: NeoNail UK, Unit 62 SureStore, Festival Heights Retail Park, Stoke-on-Trent, ST1 5NZ